Bitcoin MiningRemote Hands
On-site technicians at your facility. We fix problems before you notice them.
Three Tiers of Support
Pick the level that matches your fleet size and uptime requirements. Scale up anytime.
Bronze
Remote monitoring, firmware updates, and weekly reports. Built for operators running under 500 machines.
- Remote monitoring
- Weekly status reports
- Firmware updates
- Email support
Silver
Everything in Bronze, plus on-site hardware repairs, 4-hour priority response, and monthly performance reviews.
- Everything in Bronze
- On-site hardware repairs
- Priority response (4hr)
- Monthly performance reviews
- Thermal optimization
Gold
A dedicated technician assigned to your machines. 1-hour response SLA, real-time alerts, custom firmware tuning.
- Everything in Silver
- Dedicated on-site technician
- Real-time alerting
- 1hr response SLA
- Custom firmware tuning
- Quarterly strategy reviews
How It Works
From first call to technicians on your machines.
Tell us your fleet
How many machines, what models, what your uptime targets are.
Pick a tier
Bronze, Silver, or Gold — based on your support needs and fleet size.
We assign your team
Dedicated technicians at your facility, bonused on your uptime metrics.
We monitor & maintain
24/7 monitoring, proactive alerts, firmware updates, and hardware repairs.
One Technician Per 700 Machines
Our technicians are bonused on uptime in their section. When your machines are down, they lose money too. That's alignment.
Learn About HostingTell Us About Your Fleet
How many machines, what models, what uptime you need. We'll match you to a tier.